Returns & Exchanges
At Nitro Nails, we want you to be completely satisfied with your beauty haul, which is why we offer an easy 30-day return window for all unused and unopened products. If your order doesn't meet your expectations, our dedicated support team is here to ensure a smooth and professional resolution.
Initiate Your Request
Log into your Nitro Nails account and navigate to your order history to select the items you wish to return and obtain a Return Authorization number.
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring all seals are intact, and include a printout of your return confirmation inside the box.
Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location within 7 days of receiving your authorization.
Receive Your Refund
Once our quality control team inspects your return, a refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing